Our most-asked questions about DStv installation, repairs, pricing and coverage. Can’t see your question? Call 067 796 7086 and we’ll help.
How much does a DStv installation cost?
Standard single-view installations start from around R850, while Explora and Extra View setups vary based on cabling, dish size and access. Request a free quote for exact pricing at your address.
Do you offer same-day DStv installation?
Yes. In most metros we offer same-day or next-day installation and emergency signal repairs. Call 067 796 7086 to check availability in your area.
Are your installers accredited?
All DStv Installation Agent technicians are trained, accredited and equipped for both residential and commercial installations.
Do you fix DStv error codes like E48?
Absolutely. We diagnose and repair E48-32, E16, E30, E06 and other error codes on-site, usually within a single visit.
Can you install Extra View so I can watch two channels?
Yes. We install Smart LNBs and set up Extra View on Explora and Ultra decoders, including pairing and subscription activation.
Do you mount TVs and hide cables?
We provide TV wall mounting with concealed cabling, using the correct bracket for your wall type and TV size.
What warranty do you offer?
All workmanship is guaranteed and quality parts we supply carry the manufacturer's warranty.
Which areas do you cover?
We service Limpopo, North West, KwaZulu-Natal, Northern Cape, Western Cape and Gauteng, including all major cities and surrounding suburbs.
Can you install DStv in a business or lodge?
Yes. We handle commercial DStv, SMATV for complexes, and full hotel/lodge installations with multi-room distribution.
How do I book an installer?
Call 067 796 7086, WhatsApp us, or complete the quote form and we'll confirm a time slot.
Do you do insurance installations?
Yes, we handle insurance-approved installations with the required documentation and quotes.
My dish moved after a storm – can you realign it?
Yes. Dish realignment is one of our most-requested services and usually takes under 45 minutes.
Can you relocate my dish if I'm moving?
Yes, we safely remove, transport (locally) and re-install your dish at your new home.
Do you install communal satellite systems?
Yes, we design and install SMATV/communal systems for apartment blocks and estates.
Can you supply the decoder and dish?
Yes, we supply genuine DStv equipment or we can install the equipment you already own.
How long does a standard installation take?
A single-view DStv installation typically takes 1–2 hours; Explora and Extra View setups take slightly longer.
Do you offer maintenance contracts?
Yes, we offer maintenance plans for estates, complexes, guesthouses and businesses.
What payment methods do you accept?
EFT, card and cash on completion. Business invoicing is available.
Do you work weekends?
Yes, weekend and after-hours bookings are available on request.
Will you help me activate my DStv subscription?
We assist with activation and package changes at the time of installation.
What is a Smart LNB?
A Smart LNB is a single LNB that outputs the frequencies needed for Extra View using one cable to your Explora.
Do you install projectors and home theatres?
Yes. We install projectors, screens, surround sound and full home theatre systems.
Can I get DStv on more than two TVs?
Yes, using multi-room distribution or additional decoders we can extend DStv to several rooms.
Do you offer emergency call-outs?
Yes. Emergency signal restoration and decoder repairs are available in most service areas.
Why does it rain-fade on my DStv?
Heavy rain and cloud can temporarily reduce signal strength. A correctly aligned dish and quality LNB minimise this.
How high should a TV be mounted?
Eye-level when seated is ideal – typically the centre of the screen 1.1–1.25 m from the floor.
Can you install DStv in a double-storey?
Yes, we have the equipment and safety gear for double- and triple-storey installations.
Do you provide invoices for business?
Yes, VAT invoices and PO handling are available.
What areas of Cape Town do you cover?
We cover the entire greater Cape Town area including Bellville, Durbanville, Table View, Somerset West and surrounds.
Do you install DStv at guest houses and B&Bs?
Yes, including SABC re-broadcast licensing guidance where applicable.
Can you upgrade my HD PVR to Explora Ultra?
Yes. We swap decoders, transfer settings and configure Extra View if required.
Do you fix Xtraview pairing errors?
Yes, we resolve pairing, linking and 'Please Reboot' Xtraview issues.
Do I need a new dish for Explora?
Not necessarily – your current 80 cm dish and Smart LNB may be sufficient. We'll check on-site.
What size DStv dish do I need?
80 cm is standard in South Africa; certain low-signal or coastal areas may require 90 cm.
Do you install signal boosters?
We install DStv-approved amplifiers and multi-switches when a long cable run requires it.
Can you do a same-day quote?
Yes, most quotes are provided within the hour via WhatsApp or phone.
Do you carry stock of decoders?
Yes, we carry Explora and Ultra decoders as well as LNBs, dishes and brackets.
What causes 'No Signal' errors?
Common causes include LNB failure, cable damage, dish misalignment or a subscription issue.
Do you replace faulty cabling?
Yes, we replace RG6/RG11 satellite cables and connectors as part of most repairs.
Are you PPE compliant?
Our technicians follow best-practice hygiene and safety protocols on every job.
Can you install DStv in a rental?
Yes, with landlord permission we do neat installations designed to minimise wall damage.
Do you offer discounts on multiple installations?
Yes, bulk pricing is available for estates, complexes and businesses.
How do I get a free quote?
Call 067 796 7086, WhatsApp us or fill in the online quote form – responses within the hour during business hours.
Can you install a satellite dish on a tile roof?
Yes. We use non-penetrating and roof-safe mounting depending on tile type.
Do you install OpenView or StarSat?
Our focus is DStv, but we can advise on OpenView and StarSat setups on request.
How do I know if my LNB is faulty?
Symptoms include intermittent signal, no signal on all channels, or E48/E16 errors – we test on-site.
Can you handle wall-mounted TVs above fireplaces?
Yes, provided heat and cable considerations allow – we advise on best position first.
How soon can you come out?
Often the same day. Call 067 796 7086 to book the next available slot.
What if my problem isn't listed here?
Just get in touch. We handle every kind of DStv installation and repair across South Africa.
Do you install DStv motorised dishes?
Yes, motorised dish installs and multi-satellite configurations available on request.